Shipping Policy

Talbeats Shipping Policy

At Talbeats, we’re committed to delivering your modern classic women’s clothing, jewelry, accessories, and shoes with speed, care, and transparency. Our Shipping Policy outlines all details related to order processing, delivery timelines, shipping costs, and more—ensuring you know exactly when to expect your new favorite pieces. For questions about your order’s shipping status, contact our support team at service@talbeats.com.

Order Processing

We process orders efficiently to get your items to you as soon as possible. Here’s what you need to know about our processing timeline:
  • Processing Time: All orders are processed and prepared for shipment within 1–3 business days (Monday through Friday, excluding major U.S. holidays such as Thanksgiving, Christmas, and New Year’s Day). This includes verifying payment details, inspecting products for quality (e.g., checking clothing stitching, ensuring jewelry stones are secure), and packaging items carefully.
  • Order Confirmation: Once you place an order, you’ll receive an immediate order acknowledgment email to confirm we’ve received your request. A separate shipping confirmation email—including a tracking number and carrier details—will be sent once your order has been processed and shipped.
  • Processing Delays: In rare cases (e.g., high order volume during sales, temporary stock shortages), processing may take slightly longer. We’ll notify you via email if your order is expected to be delayed by more than 3 business days, along with an updated shipping estimate.

Shipping Costs & Coverage

Talbeats believes in hassle-free shopping, which is why we offer generous shipping benefits to all our customers, no matter where you are in the world:
  • Global Free Shipping: We provide complimentary standard shipping on every order, with no minimum purchase requirement. There are no hidden fees—what you see at checkout (in USD) is the total amount you’ll pay, with no additional shipping charges added.
  • Shipping Coverage: Free shipping applies to all destinations worldwide, including the United States, Europe, Asia, Australia, and beyond. Whether you’re ordering a single pair of earrings or a full wardrobe of clothing and shoes, your order ships for free.
  • Shipping Methods: We partner with trusted global carriers (e.g., UPS, FedEx, DHL, and local postal services) to ensure reliable delivery. The carrier is selected based on your destination to balance speed and cost-effectiveness, while maintaining our high standards for care.

Delivery Timelines

Delivery times vary slightly by destination but follow a consistent range once your order ships. Please note that these timelines begin after your order has been processed (1–3 business days):
  • Standard Delivery: For all domestic and international orders, delivery typically takes 6–12 days from the date of the shipping confirmation email. This includes transit time and any necessary customs processing for international shipments.
  • Delivery Tracking: You can track your order’s progress in real time using the tracking number provided in your shipping confirmation email. Click the link in the email or enter the tracking number on the carrier’s website to see updates (e.g., “In Transit,” “Out for Delivery,” “Delivered”).
  • Delivery Exceptions: While we strive to meet these timelines, delays may occur due to factors beyond our control, such as customs hold-ups, extreme weather, or carrier disruptions. If your order is delayed by more than 3 days past the estimated delivery date, contact our support team for assistance.

Shipping Address Requirements

To ensure your order arrives correctly and on time, please follow these guidelines when providing your shipping address:
  • Accuracy: Double-check your shipping address for typos, missing apartment/unit numbers, or incorrect postal codes. We cannot be held responsible for delayed or misdelivered orders due to inaccurate address information.
  • Address Changes: If you need to update your shipping address after placing an order, contact us immediately at service@talbeats.com. We can only modify the address if your order has not yet been shipped—once it’s in transit, the address cannot be changed.
  • PO Boxes & Military Addresses: We ship to PO boxes and military addresses (APO/FPO/DPO) via compatible carriers. Delivery to these addresses may take an additional 2–3 days due to postal service restrictions.

International Shipping Details

For customers outside the United States, we’ve streamlined international shipping to make it as smooth as possible. Here are key details to note:
  • Customs & Duties: Talbeats’ free shipping covers the cost of delivery, but it does not include any customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and will be collected by the carrier upon delivery. We recommend checking your country’s customs regulations to understand potential additional costs before ordering.
  • Customs Documentation: We provide all necessary customs documentation (e.g., commercial invoice) with your order, including a detailed list of products and their values (in USD) to facilitate smooth processing.
  • Restricted Items: Some countries have restrictions on importing certain products (e.g., jewelry containing specific metals). We will notify you if your order includes an item that cannot be shipped to your destination, and we’ll process a full refund for that item.

Order Tracking & Notifications

We keep you informed about your order’s status every step of the way:
  • Tracking Updates: The tracking number in your shipping confirmation email will be updated by the carrier as your order moves through the delivery process. You can also log into your Talbeats account to view tracking information and order history.
  • Delivery Notifications: Most carriers offer optional notifications (via email or SMS) to alert you when your order is out for delivery or has been delivered. You can sign up for these notifications through the carrier’s website using your tracking number.
  • Missing Orders: If your tracking number shows your order as “Delivered” but you haven’t received it, check with your neighbors, building management, or local post office first—carriers often leave packages in secure locations. If you still can’t locate your order, contact our support team within 5 days of the “Delivered” status for assistance.

Order Cancellations & Changes

If you need to cancel or modify your order (e.g., add a product, change a size), act quickly—we process orders fast to get them to you sooner:
  • Cancellations: Orders can be canceled for a full refund only if we haven’t started processing them. Contact us at service@talbeats.com with your order number and “Cancel Order” in the subject line. If your order has already been shipped, you’ll need to follow our Refund Policy to initiate a return.
  • Order Changes: Requests to change products, sizes, or shipping addresses must be made within 24 hours of placing the order. We’ll confirm if the change is possible—if your order is already in processing, changes may not be allowed.

Damaged or Lost Shipments

We take great care in packaging your items, but if your order arrives damaged or is lost in transit, we’ll resolve the issue promptly:
  • Damaged Items: If your product arrives damaged (e.g., a dress with a tear, a shoe with a scuffed sole), contact us within 7 days of delivery at service@talbeats.com. Include your order number, photos of the damaged item and packaging, and a description of the issue. We’ll send a replacement or process a full refund at no cost to you.
  • Lost Shipments: If your order shows no tracking updates for 10 days (domestic) or 20 days (international), or if the carrier confirms it’s lost, contact our support team. We’ll investigate with the carrier and either send a replacement or issue a full refund, whichever you prefer.

Contact Us

If you have questions about our Shipping Policy, need help tracking your order, or want to address a shipping issue, our customer support team is ready to assist:
Email: service@talbeats.com
Response Time: We aim to reply to all shipping-related inquiries within 24 business hours, ensuring you get the updates and support you need.