Contact Talbeats
We’re here to help with every step of your shopping journey—whether you have questions about our modern classic women’s clothing, jewelry, accessories, or shoes, need to track an order, or want to share feedback. Reach out to us through the channels below, and we’ll get back to you promptly.
Get in Touch
Email Support
Our primary support channel for fast, detailed assistance. Send us your inquiry, and we’ll reply within 24 business hours (Monday–Friday).
What to Include: For faster help, please provide your full name, order number (if applicable), and a clear description of your request (e.g., “Order #12345 tracking update” or “Sizing question for the Linen Wrap Dress”).
Mailing Address
For correspondence, returns (with prior authorization), or general inquiries via mail:
Talbeats 112 3rd Street Northeast Washington DC 20002 United States
Note: Please include a return address and reference your order number (if applicable) on all mailed items. Allow 5–7 business days for us to receive and process your mail.
Frequently Asked Questions
For quick answers to common questions, check out our self-service resources first—available 24/7 on talbeats.com:
-
Sizing & Fit: Visit our Sizing Guide for detailed measurements and fit recommendations for clothing, shoes, and accessories.
-
Order Tracking: Log into your Talbeats account to view real-time updates on your order’s status, including processing and delivery details.
-
Returns & Refunds: Review our Refund Policy for information on eligibility, the return process, and refund timelines.
-
Shipping: Our Shipping Policy outlines processing times, delivery timelines, and free global shipping details.
Support Hours
Our customer support team is available during the following hours to assist you:
-
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM ET
-
Response Time: Emails received during business hours are prioritized, with replies sent within 24 hours. Emails sent on weekends or holidays will be addressed on the next business day.
Reporting Issues
If you encounter any problems with our website, experience issues with your order (e.g., damaged items, incorrect delivery), or have concerns about your account, please contact us immediately. For issues requiring urgent attention (e.g., fraudulent activity on your account), include “URGENT” in the subject line of your email, and we’ll escalate your request.
We value your feedback! Whether it’s a compliment about your new favorite necklace or a suggestion to improve our service, we’d love to hear from you. Your input helps us grow and better serve the Talbeats community.
